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Wednesday, July 28, 2021

Customer Service Advisor – Dodoma at Absa Group Limited

 


Truly African Absa Group Limited

We are a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management and insurance.


Absa Group Limited is listed on the JSE and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 41 000 employees.

Absa Group Limited is listed on the JSE and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 41 000 employees.

Absa Group Limited own majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, the Seychelles, South Africa, Tanzania (ABSA Bank in Tanzania and National Bank of Commerce), Uganda and Zambia. We also have representative offices in Namibia and Nigeria, as well as insurance operations in Botswana, Kenya, Mozambique, South Africa, Tanzania and Zambia.

Bring your possibility to life! Define your career with us

 

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

 

 

Job Summary

To advise customers and process banking transactions accurately and timeously through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Kenya. Please contact Reward for details.

 

 

Job Description

 

 

Provide specialist advice: Provides specialist advice to clients and other stakeholders within area of expertise. Analyses client needs and researches solutions (products and services) to meet the needs of clients. Prepares plans and designs solutions to meet the needs of clients. | Sales support: Where applicable identify sales leads: Contribute to bottom line growth through identification of sales opportunities | Compliance: Comply to legislative requirements and internal processes | Improve customer experience: Ensure that customer queries and complaints are timeously addressed

 

 

 

Education

 

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

 TO APPLY CLICK HERE