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Monday, March 29, 2021

Manager Card Issuing Credit and Debit cards – M2 at Exim Bank Tanzania



Manager Card Issuing Credit and Debit cards – M2
Job Category :
Job Code : Retail
Job Name : Manager Card Issuing Credit and Debit cards – M2
Details :


  • To develop Manage the strategic development and operational functionality of the Bank’s debit and credit cards business in alignment with the Bank’s corporate objectives.
  • Responsible for maintenance and growth of debit, prepaid and credit card portfolio key revenue metrics (penetration, activation and utilization).
  • The incumbent will lead and drive digital transformation efforts across the bank for all customer touch points, including cards, online, mobile applications and physical channels i.e. ATMs and Agent network
  • The incumbent will collaborate with marketing, technology, operations and other internal stakeholders within Retail and other functions (DAC, Product, Branch Network etc.) to establish a common vision and strategies for the Digital transformation driving through a Digital Steering Committee to be established.
  • Have overall responsibility for the delivery of multiple technologies by ensuring consistency in delivery approach through in country Technology delivery office.


  • To ensure growth of card usage transactions, Incomes for Visa and MasterCard products.
  • To maximize card profitability by overseeing revenue optimization and cost reduction in the card business.
  • Implement strategies for growth of debit, prepaid and credit card portfolio key revenue metrics (penetration, activation and utilization).
  • Maintain industry intelligence in card technology and consumer trends and identify applications to enhance the Bank’s corporate objectives.
  • Promote customer usage of and migration to debit card channels including design and implementation of programs that promote customer retention and growth.
  • Manage and execute internal communication regarding cards and card delivery channels to ensure a high level of knowledge in the key areas of customer sales and servicing is achieved.
  • Build partnerships with MNOs, fintech’s and other third-party service providers to drive business growth and revenue maximization.


  • Revenue growth both NFI and NII (credit cards)
  • Card profitability


  • Dept. meetings & Job rotation with Card Ops
  • Staff motivation, discipline, drive to meet targets.


  • Internal: Regular contact with Branches/Departments, Bank Seniors.
  • External: Regular liaisons with scheme vendors – Visa, Mastercard, Unionpay, Selcom, Amex etc, and external companies Yalamanchili, TPS


  • Bachelor's degree in Business Administration or any other related field from an accredited college.
  • At minimum 3 years of experience in managing card products or product management (preferably in banking or finance industries)



  • Strong working knowledge and understanding of the electronic payments environment.
  • Entrepreneurial and commercial thinking
  • Experience in operating in changing environment
  • Techy savvy
  • Excellent communication skills (verbal and written);
  • Numerical analysis skills: business cases, margin and cash flow analysis;
  • Ability to write and deliver training courses and materials;
  • Good interpersonal skills;
  • Project management skills;
  • Time management skills;
  • Analytical skills
  • Problem solving skills;
  • Ability to be pro-active with a sense of urgency;
  • Ability to read, understand and communicate technical documentation; and
  • Be a self initiative and a motivated person able to work in a fast-paced environment.


  • Carry out work in accordance with the bank’s procedures
  • Perform the assigned tasks with due diligence.
  • Eliminate waste of whatever form, suggest the use of new practices and contribute to the continuous improvement of the bank

Please send your application to 
[email protected]