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Saturday, July 7, 2018

Nafasi ya Kazi Strategic Accounts Manager B2B - Zantel, Tuma Maombi Yako Mapema

Strategic Accounts Manager B2B (Zantel)
Job Country: Tanzania

Job Description:

• Acquire and retain customers who fall within the enterprise segment
• Responsible for generating revenue by closing sales. Sells products and services directly to the company’s larger customers primarily via face-to-face contact.
• Develops strong relationships with these accounts to ensure sensitivity to the customer’s needs, concerns, and emerging requirements.
• Responsible for all customer’s documentations’ (preparation and filling) – including contract forms and all relevant application forms
• Responsible for credit /debt management and revenue collection

Expected End Results
Supporting Activities

1. Achieve the desired revenue target & Gross addition
• To achieve agreed growth rates from Corporate accounts in line with the Business Enterprises business plan
• Develop and maintain a qualified sales pipeline
• Cross selling of products and services to new users and existing clients promoting Zantel high value offerings in line with the agreed business plan
• Open up new business opportunities by networking within existing customer base and targeted accounts delivering agreed net new business revenues in line with the agreed business plan

Managing Key Accounts
• Develop, implement and control account development plans to maximize new and repeat sales from the accounts
• Develop sound business relationships with corporate client organizations, representing the company as a professional, quality organization, in order to maximize awareness and use of our service
• Ensure that all customer information is entered accurately and in a timely fashion on to the required Zantel customer database

3. Customer Retention
• To achieve agreed retention targets within an existing corporate sector account portfolio.
• To work very closely with internal teams offering guidance and insight to establish the best solution for the customer which is in line with our capabilities
• To be the central point of contact for all Corporate Sector Account sales related issue within the customer portfolio and the conduit for customer communication for all other service related situations
• Ensure bills are paid as per the agreed credit policy

4. Documentation and filling
• Ensure all account opening applications forms are dully updated and used for activations
• Ensure all documentations are filled in designated areas and ready to be available whenever required
• Advice any required input to improve safe keeping of the customer records/database

5. Credit Control
• Ensure activation forms are verified prior to account opening
• Ensure all the bills are paid as per the credit policy
• Highlight credit risks and advice management accordingly and timely
• Monitoring of corporate bills (invoices) distribution

Education background.
• Bachelor Degree in Business Administrations or related field

Skills & Knowledge
• Negotiations Skills
• Aggressively skilled in promoting business products and Implementation
• Good working knowledge of several word processing packages including Microsoft Word, Excel Spreadsheets

This position is open to people: