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Friday, July 20, 2018

Nafasi ya Kazi Head of HR Services - Vodacom, Tuma Maombi Yako Mapema

Head of HR Services

The Head of HR Services role is based within Human Resources, Support Functions.

The job exists to ensure the development, implementation and management of Compensation & Benefits strategies and HR Services, policies and procedures throughout the company.

This includes responsibility for building Vodacom Tanzania’s reputation as a company that offers competitive compensation and rewards and ensuring excellent employee experience during the tenure of employment.


Human Resources Services
• Accountable for the operational delivery of HR Services, aligned with the People Strategy, partnering with the HR Business Partners and Centres of Expertise.
• Heads up the Tanzania HR Services function and operate as part of the HR Services vertical from an organisational, functional/operational and financial perspective.
• HR Services lead on the local HR leadership team reporting to the HR Director
• Responsible for the identification and carve-out of HR Services employees and processes at Opco level and migration to the HR Shared Service Centres.
• Manages and reports the operational delivery of HR Services to agreed Service Levels and People Plans
• Drives continuous process improvement, data integrity and operational effectiveness
• Accountable for ensuring compliance to all relevant HR policies, processes and practices
• Responsible for the creation and maintenance of a roadmap for the deployment of the future delivery strategy by element, by date, achieving buy in from the HR Leadership Team
• Acts as an evangelist for the HR Services Strategy both internally and externally

Compensation & Benefits
• Develop, manage and implement Compensation and Benefits strategy, policies and procedures for Vodacom Tanzania
• Liaise with International HR in ensuring alignment of Vodacom Tanzania’s strategy and policies to Group Compensation and Benefit strategy and policies.
• Develop, mechanisms for monitoring trends in local labour markets and Reward and Benefits packages, including salary surveys, adhoc surveys, etc. and to advise management on the same, based on interpretation of key market data analysis, thus advising on best practice
• Regularly report on Compensation and Benefits trends in the company such as commission schemes, incentive schemes, airtime usage, etc. on a monthly/ quarterly basis and to advise management on managing such trends in conjunction with HR.
• Conduct job evaluations and to advise on salary scales and internal pay equity.
• Responsible for preparing annual salary and benefits budget as well as payroll budget , monitoring and reporting on the same
• Manage Payroll Administration in ensuring company compliance with statutory and policy requirements pertaining to Compensation and Benefits for staff, including pensions administration, medical insurance, personal accident insurance, etc.
• Manage the annual Salary Review and Incentive exercises for staff, ensuring compliance to Group as well as local standards and requirements.
• Develop creative, broad-based compensation programs and policies by utilizing knowledge of business objectives, compensation principles, methods, best practices, and government regulations


• Degree in Business Administration or related field
• MBA (added advantage)


• Minimum of 5 years work experience in a similar position
• Cellular Industry Experience would be an advantage but not a requirement
• Experience in managing teams

• Report writing
• Strong analytical skills
• A good understanding of global and local compensation principles, methodologies and practices
• Strong numerical skills
• Good communication skills
• Self –driven and proactive approach
• An ability to build and maintain cordial, professional relationships with external business partners Attention to detail
• Assertive personality
• Integrity
• An understanding of current best practice and leading edge Human Resources practices and global trends
• Understanding of HR Transformation and organisation design. Experience of working with Shared Services organisations would be a definite advantage
• Evidence of interfacing with High Level Stakeholders and gaining high credibility with this group
• Good financial planning and analysis skills to enable business case preparation and benefits realisation tracking