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Saturday, July 14, 2018

Nafasi ya Kazi B2B ICT Product Manager (Grade 10) - Tigo, Tuma Maombi Yako Mapema

B2B ICT Product Manager (Grade 10)
Job Country: Tanzania

The ICT Product Manager in B2B is responsible for managing the life cycle of all ICT products and services under his/her responsibility and meet consumer satisfaction goals.
This individual will bring to bear deep hands-on product management and operations experience, including product experience assessments, opportunity and risk analysis, B2B blue prints, coordinate B2B and marketing strategies, and product best practices.

• Be overall P&L responsible for all ICT products within his/her domain
• Manage and regularly update sales collateral for all products, including product presentations, competitive pricing, product briefs as well as product specification documentation
• Be responsible for performance monitoring through regular reporting
• Responsible for key KPI’s including growth in recurring revenue stream, ARPA, price per mbps and other KPI’s used to monitor ICT service performance
• Work with marketing to plan and drive to completion ATL and BTL marketing activity
• Be overall responsible for customer value management and driving CVM activities to execution with support from the CVM manager
• Be the overall custodian for the product roadmap and business cases that justify investment into new products
• Managing the functionality and pilot testing for B2B products
• Documenting and delivering pilot test results of B2B products
• Developing training material for the users of B2B products
• Suggesting initiatives for improving customer experience and consequently improving revenue
• Designing and implementing the quality assurance checklist for new products and services
• Implementing best regional quality assurance practices
• Giving input for the design and implementation of quality assurance initiatives that control the process of testing new products and services
• Ensuring quality of B2B products and services providers
• Ensuring correct customer billing for usage of B2B products and services
• Help to define and implement B2B and marketing strategies of all products.
• Cross-functional cooperation with other categories in order to achieve time to market effectiveness and organizational efficiency.

• University degree in computer science, marketing, engineering and/or business administration.
• Preferably an MBA or Master’s Degree
• Minimum 5+ years of proven product management experience.
• Experience in working with cross-functional teams.
• Substantial knowledge of ICT trends & ICT technology.

This position is open to people: Local

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Only Successful Candidates will be contacted