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Saturday, July 7, 2018

Nafasi ya Kazi Account Manager B2B - Zantel, Tuma Maombi Yako Mapema

Account Manager B2B (Zantel)

Job Country: Tanzania

Job Description:

• Acquire and retain customers who fall within the enterprise segment
• Responsible for generating revenue by closing sales. Sells products and services directly to the company’s larger customers primarily via face-to-face contact.
• Develops strong relationships with these accounts to ensure sensitivity to the customer’s needs, concerns, and emerging requirements.
• Responsible for all customers documentations’ (preparation and filling) – including contract forms and all relevant application forms
• Responsible for credit /debt management and revenue collection


Expected End Results
Supporting Activities
1. Achieve the desired revenue target & Gross addition
• To achieve agreed growth rates from Corporate accounts in line with the Business Enterprises business plan
• Develop and maintain a qualified sales pipeline
• Cross selling of products and services to new users and existing clients promoting Zantel high value offerings in line with the agreed business plan
• Open up new business opportunities by networking within existing customer base and targeted accounts delivering agreed net new business revenues in line with the agreed business plan

2. Managing Key Accounts
• Develop, implement and control account development plans to maximize new and repeat sales from the accounts
• Develop sound business relationships with corporate client organizations, representing the company as a professional, quality organization, in order to maximize awareness and use of our service
• Ensure that all customer information is entered accurately and in a timely fashion on to the required Zantel customer database

3. Customer Retention
• To achieve agreed retention targets within an existing corporate sector account portfolio.
• To work very closely with internal teams offering guidance and insight to establish the best solution for the customer which is in line with our capabilities
• To be the central point of contact for all Corporate Sector Account sales related issue within the customer portfolio and the conduit for customer communication for all other service related situations
• Ensure bills are paid as per the agreed credit policy

4. Documentation and filling
• Ensure all account opening applications forms are dully updated and used for activations
• Ensure all documentations are filled in designated areas and ready to be available whenever required
• Advice any required input to improve safe keeping of the customer records/database

5. Credit Control
• Ensure activation forms are verified prior to account opening
• Ensure all the bills are paid as per the credit policy
• Highlight credit risks and advice management accordingly and timely
• Monitoring of corporate bills (invoices) distribution

Education background.
• Bachelor Degree in Business Administrations or related field

Skills & Knowledge
• Negotiations Skills
• Aggressively skilled in promoting business products and Implementation
• Good working knowledge of several word processing packages including Microsoft Word, Excel Spreadsheets

This position is open to people: