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Friday, June 15, 2018

Nafasi za Kazi Senior Specialist Sales & Distribution & Senior Specialist HVC - Zantel Tuma Maombi Yako Mapema

Senior Specialist Sales & Distribution - Zanzibar (Zantel)

Job Country: Tanzania


Responsible for achievement of sales objectives [ Mobile and MFS] in this region and correct implementation of company strategy through adequate coordination of sales channels throughout its value chain.


• Maintain and develop relationships with both channels direct & indirect sales, conduct refresher training to ensure their performance is on course to meet the Company targets.
• Ensure timely execution of strategic initiatives to achieve great performance to drive sales profitably and excellent customer service.
• Identify areas of direct sales opportunities in the market and steer the direct sales channel effort to convert such opportunities.
• Tracking, monitoring and ensuring the achievement of monthly targets distributed in the assigned regions, and proactively gather market insight.
• Managing the distribution operative routine, policies, process and procedures.
• Managing performance and working capability of sales staff in the Region
• Make constant market visit audit and evaluations by having scheduled market visits and ensure your phone availability 24/7.
• Preparing sales material requirement plan and its distribution, also work in close coordination with trade brand team for timely and effective channel engagement initiatives to excite the market and maximize sales
• Ensure Controls are in place to prevent fraud and minimize on the financial risk.
• Performing any other related duties as assigned by the immediate supervisor from time to time.

Education background.

• University degree in marketing/sales /communication management/ business administration
• Minimum 4 years of commercial role, sales/marketing essential

Skills& Knowledge

• Strategic thinker. & Strong Interpersonal skills
• Fluent speaking in English and Swahili.
• Self-motivated and ability to motivate others.
• Excellent ability to work well within a team, multi-task and meet deadlines.
• Excellent ability to work calmly under pressure.
• Highly personal integrity, and able to relate to and create trust in all.
• Effective communicator and presenter.
• A team player, able to work well in any working environments and influence others with less supervision.
• Able to build relationships and credibility quickly.
• Proficient with MS-Office applications like MS-Excel, Word, & Power Point
• He /She must have very strongly, well developed sense of responsibility and commitment at work. He/she must be highly motivated and eager to learn.
• He/she be able to work on own initiatives or as part of team and can deal with administrative duties competently.

This position is open to people:



Senior Specialist HVC (Zantel)

Job Country:


Job Description:

• Responsible for growth and retention of HVC, driving significant HVC contribution to the overall growth of the business
• S/he will develop and implement segment specific market strategy, promotional plans and market specific events for defined segment that address market needs & commercial requirements.


• Identify High Value Customers within the base and drive the implementation of a prioritized HVC experience across all touch points for these customers
• Develop value propositions to deliver more value and drive continued and increased usage across voice, data and MFS, whilst developing a framework to identify cross-selling opportunities and develop products to maximise total value per customer
• Own the development and implementation of loyalty programs e.g. partnership programs, surprise & delight programs to encourage increased top up, spend and usage behaviour. Ensure that loyalty program participation targets for the HVC segment are met
• Work close with the CVM team to ensure Zantel becomes the operator of choice, particularly in the HVC segment, and attains a market leading position, whilst developing and maintaining a framework for the detection and prevention of churn amongst the High value segment
• Review and shape the communication plans working closely with Brand team to ensure that all ATL & BTL communication is in line with HVC segment positioning and strategy
• Work with internal teams to develop agency briefs and research strategies (including discussion guides, questionnaires, marketing briefs and product descriptions)
• Design GTM activities in line with the segment strategy along with S&D /circles and Product and Services teams
• Lead the creation of the blue print of a product/offer and work with the Tech/IT teams to prepare products for roll out of HVC
• Performing any other related duties as assigned by the immediate supervisor from time to time.

Education background.
•University degree, preferable in marketing, communication, arts or engineering. Master’s degree would be a plus
•5 years’ experience in a related role

Skills& Knowledge

• Able to collaborate and drive engagement across functions through effective stakeholder management
• Experience in consumer marketing, product or brand management or strategic planning required
• Strong understanding of the telecoms industry, project management and analytical thinking skills
• Deep, creative thinker able to view a problem from different angles and develop innovative solutions
• Ability to handle detail and think strategically while retaining sense of the big picture

This position is open to people: